Thank you for purchasing MSI All-in-one PCs. Please choose:
I am an end user
I am a reseller
 
For End User:
 
Please choose from the options below and follow the instructions.
Standard Limited Warranty Policy of MSI-branded All-in-one PCs

 

Product Registration
It is required to register your MSI-branded All-in-one PCs (eg. Wind Top AE1900) for taking full advantage of the benefits that you cannot miss. Benefits include faster and better technical support service, purchase options of the extended warranty and much more.

If you purchased a powered-by-MSI all-in-one barebone PC (e.g. Crystal A410, Quartz G31, NetOn AP1900 and etc.) but the system is completed and/or branded by a reseller, you MUST contact your direct vendor (place of purchase) to obtain technical support and warranty service due to manufacture policy .

Click here to start your registration.
 
Technical Support Assistance Request
MSI reminds our customers:
Upon receiving your technical support request, MSI will verify the warranty applied to your All-in-one PC. It would also help us provide you faster and better service if the product registration is completed prior to your request.


Dedicated technical engineers are here to assist you on troubleshooting.
Please log in your account, choose the MSI-branded All-in-one PC that you need technical support for,  and submit your request.

MSI technical support will provide technical assistance only on hardware components or the Product itself as a whole. If the Product is determined defective and repair service is necessary, MSI technical support will assist customer to obtain a RMA number for returning the defective product to MSI.

Online technical support can help us determine the possible problems in advance and thus provide faster service and solutions when we contact you.

If you are not able to get access to the Internet, please call our tech support toll-free number:
1-888-447-6564
Technical Support Operation Hours (for MSI-branded All-in-one PCs):
 
Extended Warranty
MSI offers end users who purchase MSI-branded All-in-one PCs the option to purchase the extended warranty. After you complete the product registration (http://www.msicomputer.com/msi_user/productlogin.aspx), you will see prices and options to purchase the extended warranty from MSI directly.
 
For MSI Reseller:
 
Log into Reseller Website for RMA Request
Or
If you are not able to get access to the Internet, please call our tech support toll-free number:
1-888-447-6564
Technical Support Operation Hours (for MSI-branded All-in-one PCs):
 
*Who do I contact if I require a repair but my MSI PC is out of warranty?
TO GET OUT-OF-WARRANTY SERVICE...
Out-of-warranty service for MSI-branded all-in-one PC can be obtained at a reasonable cost for repair and handling. For more details, please contact Tech Support Dept. at 1-888-447-6564.
Technical Support Operation Hours (for MSI-branded all-in-one PCs):

REMEMBER...
Record the model and serial numbers found on the product/box:
MODEL # ____________________________________________
SERIAL # ____________________________________________