Online Technical Support Request Form

* This online technical support request form is intended for Motherboard / VGA Card / Barbone / DeskTop / Monitor only.
* For Notebook / AIO products' tech support and / or warranty service, please click Here (online registration required).
* For online RMA/Manufacturer warranty request on Motherboard / VGA Card / Barbone / CE / Communication, please click Here.

Contact Information

* fields are required
Company:
First Name:*
 
Last Name:*
 
Country:*
  If Others, specify  
 
Address:
City:
State:*
 
Zip / Postal Code:*
 
Address Type:*
 
Telephone:*
 
  Ext.  
Email:*
 
Customer Type:*
 

Product Information

* fields are required
Product Type:*
   
 
Please select "motherboard" when requesting for MBOX.
* Can't find Notebook / AIO products? Please click Here (online registration required) to start your support
* Can't find Computer Case products? Please click Here to start your support
Product Name:*
 
Part Number:*
 
Serial Number:*
 

Symptom:*
 
MB BIOS Version*
 
VGA Driver Version:*
 
Previous TS Number:

System Components

* fields are required
CPU
Brand / Model:*
 
Memory Configuration (Brand name and Size for Slot1 are required field)
  Brand Name Size (GB) Frequency (Mhz) Number of RAM Modules Installed
RAM:*
 
 
Display Card (VGA)
Brand Name:*
 
Model:*
 
 Continue with more detail (Optional)  
Power Supply
Brand Name:
Model:
Wattage:
SATA/SATA II Device
  Brand Model Size Raid (Yes/No)
SATA 1:
SATA 2:
SATA 3:
SATA 4:
M.2 Device
  Brand Name Model Size Raid (Yes/No)
Slot 1:
Slot 2:
Slot 3:
Slot 4:
PCI-E Slot
  Type Brand Name Model
Slot1:
Slot2:
Other PCI Devices
  Type Brand Name Model
Slot1:
Slot2:
Slot3:

Operating System

* fields are required
Windows Edition*
 
Build Version*
 

Tell us about your issue

* fields are required
Additional Notes:*
(Limit 2000 characters)
 

 

Attach File:

  (Limit size 3MB)





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